Our short lines of communication and experience working with large organisations, means we can get to the heart of your service needs as quickly as possible.
We work with some of the most experienced and highly regarded service teams in the South of England and can provide a service-only deal for your own equipment to give you access to this expertise.
Running a team of engineers, however small or large, can have its limitations.
That’s why back in 2007 we started to out-source service support for our Hampshire fleet. It proves so successful that we decided to out-source all of our maintenance from 2010 onwards.
Since that time our customers have experienced; quicker response times, improved uptime and lower costs.
This included:
– 99.5% uptime during January to June 2011
– All breakdown calls responded to in under 4 hours
– Over 90% machines up and running after the engineers first visit
We now have over 350 skilled engineers across the UK Doosan network to call upon if required.
It’s certainly a different approach – one we don’t shy away from! And our ability to choose the right engineer and purchase both labour and parts at best rates, means you’ll receive aftercare that’s efficient and unrivalled in quality.
